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Spa Troubleshooting

When you need to give your spa a little TLC to maintain that clean, clear tension-relieving water you love so much, Leisure Time® has you covered.

From clarifying your water to clearing surfaces and equipment, we’ll help you find simple solutions to your spa problems, so you can get back to simply relaxing.

Possible Cause: Total alkalinity or pH out of balance
Solution: Test water and adjust total alkalinity and pH as necessary using Leisure Time® Spa Up, Spa Down, or Alkalinity Increaser.
Preventative Maintenance: Maintain a pH of 7.2 – 7.8 and total alkalinity of 80 – 120 ppm.


Possible Cause: Chloramines or excessive organic contaminants
Solution: Shock oxidize with Leisure Time® Renew® non-chlorine shock oxidizer. Check and adjust sanitizer level.
Preventative Maintenance: Use Leisure Time® Renew® non-chlorine shock oxidizer weekly as part of the Leisure Time® Simple Spa Care® program.

Possible Cause: Excessive organic contaminants
Solution: Shock oxidize with Leisure Time® Renew® non-chlorine shock oxidizer. Check and adjust sanitizer level.
Preventative Maintenance: Use Leisure Time® Renew® non-chlorine shock oxidizer weekly as part of the Leisure Time® Simple Spa Care® program.

Possible Cause: Water out of balance
Solution: Check water balance with Leisure Time® Spa & Hot Tub Test Strips and adjust as necessary.
Preventative Maintenance: Keep your spa water balanced by making sure it is within the following recommended ranges: pH 7.2-7.8, total alkalinity 80-120 ppm and calcium hardness 150-400 ppm.


Possible Cause: High mineral content in water
Solution: Treat spa water with Leisure Time® Defender (2 fl. oz. per 800 gallons).
Preventative Maintenance: Use Leisure Time® Defender weekly to prevent scale formation, aid in the removal of existing scale and to help prevent precipitation of dissolved solids in spas or hot tubs.

Possible Cause: Oils, lotions and detergents from bathers have caused buildup
Solution: Clean scum line. Use 1 fl. oz. Leisure Time® Enzyme per 250 gallons of water.
Preventative Maintenance: Use Leisure Time® Enzyme weekly as part of the Leisure Time® Simple Spa Care® program.

Possible Cause: High iron or manganese content
Solution: Add Leisure Time® Metal Gon to sequester minerals in the water.
Preventative Maintenance: Test pH and total alkalinity and maintain proper levels. Leisure Time® Metal Gon should be used each time the spa is filled.

Possible Cause: Dissolved copper or iron in spa water

Solution: Add Leisure Time® Metal Gon to sequester minerals in the water. Check pH level.

Preventative Maintenance: Test pH and total alkalinity and maintain proper levels. Leisure Time® Metal Gon should be used each time the spa is filled.

Possible Cause: Total alkalinity or pH out of balance

Solution: Test water and adjust total alkalinity and pH as necessary using Leisure Time® Spa Up, Spa Down or Alkalinity Increaser.

Preventative Maintenance: Maintain a pH of 7.2 – 7.8 and total alkalinity of 80 – 120 ppm.


Possible Cause: Dirty filter

Solution: Use Leisure Time® Instant Cartridge Clean on a monthly basis or deep clean with Leisure Time® Filter Clean.

Preventative Maintenance: Clean filter with Leisure Time® Filter Clean on a monthly basis as part of the Leisure Time® Simple Spa Care® program.


Possible Cause: Calcium too high

Solution: Treat spa water with Leisure Time® Defender (2 fl. oz. per 800 gallons).

Preventative Maintenance: Use Leisure Time® Defender weekly to prevent scale formation, aid in the removal of existing scale and to help prevent precipitation of dissolved solids in spas or hot tubs.


Possible Cause: Excessive organic contaminants or lack of sanitizer

Solution: Shock oxidize with Leisure Time® Renew® non-chlorine shock oxidizer.

Preventative Maintenance: Use Leisure Time® Renew® non-chlorine shock oxidizer weekly as part of the Leisure Time® Simple Spa Care® program.


Possible Cause: Buildup of unfilterable material

Solution: Use Leisure Time® Bright & Clear clarifier (2 fl. oz. per 800 gallons). Its unique polymer action neutralizes and removes dirt, soap, oily films and suspended particles to create clean, fresh water.

Preventative Maintenance: Use Leisure Time® Bright & Clear weekly as part of the Simple Spa Care® program.

Possible Cause: Low sanitizer level

Solution: Shock oxidize with Leisure Time® Renew® non-chlorine shock oxidizer. Check and adjust sanitizer levels.

Preventative Maintenance: Maintain a sanitizer level of 3-5 ppm.

Possible Cause: Buildup of body oils, cosmetics and detergents from bathers

Solution: Add Leisure Time® Foam Down. Shock oxidize with Leisure Time® Renew® non-chlorine shock oxidizer. Check and adjust sanitizer level.

Preventative Maintenance: Use Leisure Time® Renew® non-chlorine shock oxidizer weekly as part of the Leisure Time® Simple Spa Care® program.


Possible Cause: Calcium hardness is too low

Solution: Add Leisure Time® Calcium Booster to obtain 150-400 ppm calcium level in the water.

Preventative Maintenance: When adding make-up water or freshly filling the spa, have the calcium level tested.


Possible Cause: Large amount of Total Dissolved Solids

Solution: Change spa water.

Preventative Maintenance: Drain and refill water at least once every 90 days.